Jason Griffiths

Senior Support Engineer

Jason has worked in the I.T. industry for 22 years. He started his career managing a workshop performing PC/Laptop & Server repairs. Moving from there he gained experience within small and large MSP’s both as a field engineer and fully remote supporting clients with between 10 and 5000 users.

Jason’s key skills are as follows:

Support, diagnostics and implementation for the following products:

Office 365

SharePoint & OneDrive

Azure

Endpoint / Intune

Solarwinds, Azure and Synology cloud backup

Draytek Routers

HP and Cisco Switches

Hyper-V

Server 2003-2019

Windows 98 – 11

Exchange on Prem

Group Policy and Active Directory on prem

 

Other skills

IBoss Proxy Firewall and Web Filtering Implementation and advanced support

Barracuda Email filtering and archiving

Datto RMM

Sophos and Cisco ASA Firewalls

Managing and mentoring service desk teams and acting as escalation for priority incidents sometimes 24/7