JASON GRIFFITHS

Senior Support Engineer

Jason has worked in the I.T. industry for 22 years. He started his career managing a workshop performing PC/Laptop & Server repairs. Moving from there he gained experience within small and large MSP’s both as a field engineer and fully remote supporting clients with between 10 and 5000 users.

Keys Skills & Certifications:

• Support, diagnostics and implementation for the following products:
• Office 365
• SharePoint & OneDrive
• Azure
• Endpoint / Intune
• Solarwinds, Azure and Synology cloud backup
• Draytek Routers
• HP and Cisco Switches
• Hyper-V
• Server 2003-2019
• Windows 98 – 11
• Exchange on Prem
• Group Policy and Active Directory on prem

Other skills:

• IBoss Proxy Firewall and Web Filtering Implementation and advanced support
• Barracuda Email filtering and archiving
• Datto RMM
• Sophos and Cisco ASA Firewalls
• Managing and mentoring service desk teams and acting as escalation for priority incidents sometimes 24/7