Jason has worked in the I.T. industry for 22 years. He started his career managing a workshop performing PC/Laptop & Server repairs. Moving from there he gained experience within small and large MSP’s both as a field engineer and fully remote supporting clients with between 10 and 5000 users.
Keys Skills & Certifications:
- Support, diagnostics and implementation for the following products:
- Office 365
- SharePoint & OneDrive
- Azure
- Endpoint / Intune
- Solarwinds, Azure and Synology cloud backup
- Draytek Routers
- HP and Cisco Switches
- Hyper-V
- Server 2003-2019
- Windows 98 – 11
- Exchange on Prem
- Group Policy and Active Directory on prem
Other skills:
- IBoss Proxy Firewall and Web Filtering Implementation and advanced support
- Barracuda Email filtering and archiving
- Datto RMM
- Sophos and Cisco ASA Firewalls
- Managing and mentoring service desk teams and acting as escalation for priority incidents sometimes 24/7